Privacy Policy

This Privacy Policy explains how Turendo Global collects, uses, stores, and protects personal data when you interact with our website and services.

1. Who We Are

  • Turendo Global is a wholesale sourcing and trade-enablement platform connecting international professional buyers with vetted manufacturers and producers across multiple product categories. These categories may include home decoration, home textiles, handcrafted accessories, and healthy food products.

    We operate as a sourcing support and coordination platform, facilitating communication and information exchange between buyers and suppliers. Turendo Global does not operate as a marketplace, trader, manufacturer, or seller of goods.

2. Data We Collect

We may collect the following types of personal and business-related data when you interact with our website or contact us:

  • Name, email address, phone number, and other contact details

  • Company name, role, and business information

  • Information voluntarily provided through forms, messages, calls, or emails

  • Basic technical data such as IP address, browser type, and device information, collected automatically for security and functionality purposes

3. How We Use Your Data

We use personal data for the following purposes:

  • Responding to enquiries and communications

  • Evaluating potential cooperation as a buyer or supplier

  • Facilitating business communication where requested or authorised

  • Managing internal operations, records, and business development

  • Ensuring website functionality, security, and performance

  • Complying with applicable legal and regulatory obligations

4. Cookies & Tracking Technologies

Our website may use cookies, analytics tools, or third-party services to improve functionality, performance, and security.

You may disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the website.

5. Legal Basis

We process personal data based on one or more of the following legal grounds, as applicable:

  • Your request to receive information or explore a business relationship

  • Steps taken at your request prior to entering into a contract

  • Performance of a contract

  • Our legitimate interest in operating, securing, and developing Turendo Global

  • Compliance with legal or regulatory obligations

6. Data Sharing

We may share personal data only where necessary and appropriate, including with:

  • Service providers (such as hosting, email, IT, and analytics providers)

  • Business counterparties involved in a requested or approved sourcing process

  • Professional advisors (lawyers, accountants, consultants)

  • Public authorities or regulators, where legally required

We do not sell personal data.

7. Data Retention

We retain personal data only for as long as necessary to:

  • Maintain communication and business relationships

  • Fulfil legal, accounting, and compliance obligations

  • Protect our legal rights and manage disputes

Where appropriate, data may be minimised, anonymised, or deleted over time

7. Your Rights

Depending on applicable law and your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict certain processing activities

  • Withdraw consent where processing is based on consent

Requests can be submitted using the contact details below. We respond in accordance with applicable data protection regulations.

8. Contact Information

For any privacy-related questions or requests, please contact:

Turendo Global
Email: info@turendoglobal.com